The survey conducted by expense, travel and invoice management solutions provider SAP Concur, also shows that merely 11 per cent of Indian organisations have embraced end-to-end digital finance and administrative processes.

 

Across India, 36 per cent of mid-large sized companies are still using manual processes for submitting business expenses, the study said.

 

According to the survey, manual processes in expense management and the resulting inefficiencies may be causing India estimated productivity losses of $2.25 billion per year.

 

"Bringing in digital transformation for expense claims or invoice processing can have a huge multiplier effect on business and cost control and at the same time provide the operational agility needed for business continuity," Mankiran Chowhan, Managing Director–Indian Subcontinent, SAP Concur, said in a statement.

 

The study also found that current expense management systems' support for modern payment methods is inadequate.

 

According to the data, more than a third (39 per cent) of respondents said they want their expense management software to integrate with external apps to enable added functionality like reimbursement of payments made through super apps (umbrella apps containing other apps).

 

While 76 per cent employees in India said their organisations provide subsidies or completely pay for a mobile plan, broadband internet and IT peripherals, 22 per cent Indian employees want their organisations to pay for all expenses needed for a productive working environment at home, the report said.

 

The survey also revealed that 79 per cent of Indian employees strongly link their overall finance and administrative experience and their overall satisfaction of working for their organisations.